Contact

Get your railcars back in service.

Talk to Brent Freeland, VP of Sales. Call, email, use the form below, or stop by the facility in Mt Pleasant, Tennessee.

Sales & Estimates

Brent Freeland, VP of Sales

Reach Brent directly to discuss scheduled repair at the facility, mobile crew dispatch, or parts availability.

865.253.0058

brent@truerail.com

Visit in person

True Rail Enterprises, LLC
500 1st Avenue
Mt Pleasant, Tennessee 38474

A Word From Our Team
I want to personally take the time to thank you for reaching out to True Rail for all your railcar repair needs. Our staff will treat you with the utmost respect and deliver a service that is second to none in the industry. We look forward to the opportunity to add you to our growing list of satisfied customers.

Isaac Smith, VP Operations

Who You’ll Be Working With

Meet the Team

Mark Smith, CEO

Mark Smith

CEO

True Rail’s Chief Executive Officer, backing every job the shop takes on.

Brent Freeland, VP of Sales

Brent Freeland

VP of Sales

Your main point of contact. Brent builds the schedules, talks through the details, and keeps promises moving forward.

Isaac Smith, VP Operations

Isaac Smith

VP Operations

Oversees every repair and every technician. Quality, safety, and customer delivery are what Isaac sweats.

Chris Brown, Engineering & Fabrication Manager

Chris Brown

Engineering & Fabrication Manager

Runs in-house fabrication. Custom parts, repairs and modifications come from his shop. Quality is non-negotiable.

Kate Williams, Director, Supply & Logistics

Kate Williams

Director, Supply & Logistics

Works with Brent to build a schedule that gets your railcars through as fast as the work allows.

Benjamin Smith, Director, Quality Assurance

Benjamin Smith

Director, Quality Assurance

Makes sure every repair meets AAR standards before a railcar leaves the shop.

Send a message

Tell us what you need moved.

Fill in the form and it goes straight to Brent. Include your fleet size, the type of repair, and where the railcars are sitting so we can respond with the right answer fast.

Response around the clock

We do not publish set hours. Railcars do not wait for business hours, and neither do we. Crews respond to customer needs around the clock, and mobile units are dispatched as needed.

Hiring? That is a different door.

Applying for the Carman role or another position? Send your completed application to Isaac at isaac@truerail.com. See the Careers page for the full job description and application.

$1M+ Common railcar parts kept in stock so cars get back in service fast.
7 AAR certifications covering repair, quality assurance, rack inspection and air brake.
Mobile Fully equipped service trucks travel to your railcars when they cannot come to us.

Every day a railcar sits, it bleeds money.

Call Brent and get a serious, certified shop working on your fleet today.

Call 865.253.0058